Access
By
air:
closest
airport
Strasbourg-Enztheim.
We
advise
you
to
take
a
taxi
to
get
to
the
river
mooring
around
15
km
away.
By
car:
LARGE
CAR
PARK
WITH
500
SPACES
IN
STRASBOURG!
PARK
YOU
CAR
OR
COACH
IN
COMPLETE
SAFETY
IN
FRONT
OF
THE
BOARDING
AREA
For
departures
from
Strasbourg,
you
can
park
your
vehicle
in
our
private,
500-space
car
park
situated
next
to
the
boarding
area.
Very
competitive
price
of 5
EURO
per
24
hours.
Address:
3
bis,
Rue
du
Havre
in
Strasbourg.
Getting
to
the
river
mooring,
follow
the
guide
You
will
board
at:
3
bis,
Rue
du
Havre
in
Strasbourg
You
arrive
on
the
motorway
from
Paris,
the
A4
or
on
the
motorway
from
Mulhouse/Colmar,
the
A35
- in
both
cases,
take
exit
4
Offenburg
/
Place
de
l'Etoile
-
follow
signs
for
Offenburg
/
Kehl
N4 ?
E52
you
are
on
the
Route
du
Rhin.
At
the
5th
set
of
traffic
lights,
turn
right,
following
signs
for
Zone
portuaire
Sud
?
Rue
du
Havre
By
taxi:
We
can
offer
you
preferential
rates
with
TAXI
13.
Our
crew
will
be
happy
to
book
you
a
taxi
for
your
return
trip.
Animals
For everyone's comfort and for reasons of hygiene and safety, animals are not allowed on board. Thank you for your understanding.
Money on board
All payments on board are in euro (cash, bank cards: Visa, Eurocard, Mastercard, American Express but not Diners Club nor checks). There are no currency exchange facilities or ATMs on the boat.
Climate
Germany:
continental climate. Temperatures can be high in summer and cold in winter. The weather can change very quickly.
Belgium, the Netherlands:
climate in which temperature variations from one season to another are not very great. On the other hand, the weather is often wet and windy.
Formalities*
A
valid
identity
card
(European
Union
travelers)
or
passport
(Non-European-Union
travelers)
is
compulsory
for
all
of
our
cruises
in
France,
Germany,
Belgium
and
the
Nederland's.
Babies
and
children
must
also
have
valid
identification
or
be
included
on
the
passport
of
the
parents
accompanying
them
(possible
up
to
14
years
of
age).
If
they
are
not
accompanied
by
their
parents,
they
must
have
an
authorization
to
leave
the
country
signed
by
their
parents.
FYI:
if
the
child
is
traveling
with
only
one
of
its
parents,
he
must
have
an
authorization
to
leave
the
country
signed
by
the
other
parent.
*
Valid
on
the
date
of
printing
for
French
nationals.
For
other
nationalities:
please
inquire
with
the
competent
authorities.
Hotel
If
you
wish
to
extend
your
holiday
to anywhere
in
Europe,
please
contact
our
friendly
agents
for
your
hotel
reservations
and
transfers.
Specific diet
Remember to inform your
travel agent if you have
a specific diet before
your departure in order
that your cruise runs as
smoothly as possible.
Health
If
you are traveling from
outside the European
Union, we suggest that
you purchase our Travel
Insurance, which will
cover your medical
expenses. Please
check with our friendly
agents for Traveler's
insurance info. If
you are traveling in the
European Union, remember
to ask the Social
Security for the
European card. This
replaces form E111 and
is valid for one year.
It is free of charge but
may take up to 4 to 5
weeks to be issued! In
emergencies, the Social
Security offices can
issue you with a
certificate which serves
as an intermediate
solution on request.
Remember to bring any
medication you are
taking as well as a copy
of your prescriptions.
Air transport
We
would ask you to respect
the check-in times
mentioned on your ticket
/ flight itinerary.
Baggage
In
the event of damage to
or non-delivery of your
baggage by the airline
company, please refer
immediately to the
baggage complaints
department at your
airport of arrival.
A complaints dossier
will be opened. You must
fill in a loss or damage
statement and provide
the following documents:
- the original of the
loss or damage statement
drawn up at the airport
- the passenger receipts
for your airline tickets
- the original boarding
pass
- the original baggage
identification tags
issued when checking in
your baggage
Please keep them in a
safe place.
We would remind you that
the baggage weight limit
is 20 kg per person.
Furthermore, we would
draw your attention to
the fact that all sharp
instruments such as
Swiss Army knives, nail
scissors, nail files,
etc. must be put in the
baggage you check in and
not in your hand
luggage. They may
otherwise be
confiscated.
What to pack
Remember to pack casual
clothes, a sports
outfit, a sweater for
the evenings, a more
formal outfit for the
gala evening and,
especially, comfortable
walking shoes for the
excursions. Towels are
provided on the boat but
there are no face
flannels.
All information is
provided as a rough
guide and may be subject
to modification